Terms & Conditions
The terms of using Nebuchadnezzar CRM
Last updated: 25 October 2026
Who we are
Nebuchadnezzar CRM is a customer-relationship system for real-estate brokerages, provided by nebuchadnezzarcrm technolgies (“we”, “us”). You can reach us at [email protected]. These terms apply to the company that uses the CRM (“you”) and to the people it gives access to.
Our reseller: Paddle
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. When you pay, you also accept Paddle’s buyer terms.
The service
Each client company gets its own CRM, at its own address, with its own database. What your plan includes (the number of users, the features, the automation and anything made for you on request) is what we agree with you in writing before you pay. We may improve the CRM over time; we will not remove something your plan includes without telling you first.
The free trial
After a meeting with you, we can give your team its own CRM for 15 days, free of charge and without any payment details. At the end of the trial the CRM locks unless you subscribe; nothing you entered is deleted when it locks.
Prices and payment
Prices are agreed with you after a meeting, for the size of your team and what you need. They are made of a yearly licence, paid once for twelve months, and a monthly subscription, in US dollars. We send you a payment link with the agreed amounts; you pay by card through Paddle’s secure checkout. Paddle charges any sales tax or VAT that applies and sends you the invoice.
Renewal and cancellation
The monthly subscription renews automatically each month until you cancel it. You can cancel at any time by writing to us, or through the link in Paddle’s receipt. Cancelling stops the next payments; your CRM stays open until the end of the month already paid. The yearly licence covers the twelve months that follow its payment and is renewed by a new payment link.
Refunds
You can ask for a full refund within 30 days of your first payment. The details are in our refund policy.
Your data
The clients, properties and messages you put in the CRM belong to you. We use them only to run the CRM for you, as described in our privacy notice. Your company’s data is kept in its own database and is never shared with other companies. If your subscription ends, your CRM is locked, not deleted: you can ask us for a copy of your data or for its deletion.
Using the CRM properly
Use the CRM only for lawful business. When you contact clients — by WhatsApp, e-mail or phone — you are responsible for having their consent and following the rules on marketing messages where you work. Accounts are personal: each user signs in with their own account, within the number of users your plan includes.
Availability and support
We work to keep the CRM available at all times and to fix problems quickly. Short interruptions can happen for maintenance or updates. Support is given by e-mail and WhatsApp.
Liability
We provide the CRM with care, but to the extent the law allows, we are not liable for indirect losses such as lost profits or lost deals, and our total liability is limited to the amounts you paid us in the twelve months before the claim. Nothing in these terms limits liability that the law does not allow to be limited.
Changes to these terms
If we change these terms, we will tell you by e-mail before the change applies. The version on this page is the one in force.
Contact
nebuchadnezzarcrm technolgies — [email protected] — nebuchadnezzarcrm.tech